28 days old

CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Orchard Park, NY 14127
Kelly Services is recruiting for a direct hire customer service representative for a company in the Buffalo NY area. Please contact me if you have interest! My email address is or you can call me at 585-510-7041. I look forward to assiting you in finding employment!

$14 - $16/hour dependant on experience!

Essential positon functions:

- Answering phone calls in a timely and courteous manner and assists callers with their needs

- Responsible for taking and processing orders.

- Responsible for viewing orders and supporting documentation to ensure all required documentation is complete

- Perform insurance coverage verifications (by phone and web) and obtain insurance authorizations

- Contact patients to: advise them of the order received on their behalf and to confirm all demographic and insurance information

- Responsible for closing/confirming work orders and communicating any necessary information to the billing department

- Schedule patient visits/follow-ups when applicable

- Update prescriber information as needed in Brightree - Performs other related duties as directed by supervisor/management

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at
Posted: 2020-08-28 Expires: 2020-09-28

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CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Orchard Park, NY 14127

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