10 days old

CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Syracuse, NY 13203
Job Title: Customer Service Representative in Syracuse, NY

Hours: Monday through Friday 8:00 AM - 5:00 PM

Duration of assignment: 2 years (in office).

Pay Rate: $15.00/hr.

Experience & Skills:

-Must have Call Center Experience- be able to take up to 30-40+ calls a day

-Experience keying/capturing all customer call details/interactions in a CRM Customer Relationship Management record

-Ability to type 40+ words a minute

-Experience with Microsoft Word Ability to navigate several opened Internet tabs on two monitors

-Computer experience to include simple tasks like copy/paste, find, google search, data entry web-based applications.

-Attention to detail & accuracy

-Strong Communication skills, both written and oral

-Ability to multi-task & ability to interpret and follow standard work instructions and job aids

-Salesforce and/or Service Bench experience a plus!

** Prior to being considered, must be able to meet requirements for certain skill tests required by company!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-12 Expires: 2020-11-21

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CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Syracuse, NY 13203

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