JobWatch

1+ months

CI02 - Contact Center Customer Service Inbound/Outbound II

Kelly Services
Brooks, KY 40109
**Kelly's has immediate openings for Call Center Agents. This is a temp to hire position, after working 320 hours with Kellys onsite at the brooks location. If hired on with Geek Squad there is the potential the positions could become a work from home position after the onsite training, and if you get hired on Full Time with the company. Working hours are 9am - 5:30pm @ 14.50 per hour.**



**\#QuickApply 1**





The Agent will use their strong communication skills to provide our Clients with over the phone and online technical support across multiple consumer electronic product categories. The Client Solutions Agent must be proficient in using online resources, remote management tools, and chat functions to enhance or address the Client s needs.





Key Responsibilities: Maintains high levels of professionalism, courtesy and customer service throughout all Client interactions Provides technical education to Clients across multiple consumer electronic product categories via online chat or phone support Identifies, offers, and transacts service solutions to address or enhance the Client s technology needs Creates work orders and schedules technology services for Clients Diagnoses or trouble shoots technology products Determines and/or order parts required for repair Escalates Clients work orders to next tier Agents or directs to proper resources for resolutions





**If you're interested in this position please schedule a phone interview at** https://calendly.com/heae497/20-minute-phone-screens or **\#QuickApply1**




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-06-12 Expires: 2020-09-03

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CI02 - Contact Center Customer Service Inbound/Outbound II

Kelly Services
Brooks, KY 40109

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