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9 days old

CI20 - Contact Center Customer Service Inbound II

Kelly Services
Glen Allen, VA 23060
Kelly Services is looking for a Customer Service Representative for their client in Glen Allen, VA for a long contract assignment (18 months).



Pay rate: $12.40/hr



Shift type: 11am - 8pm



Job description:



Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services. Receiving high volume of inbound calls.


Required Qualifications:



Associate's degree or high school diploma/GED 6+ years of experience



Prior demonstrated experience working in a Customer service role.



Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.



Works under immediate supervision.



Demonstrated analytical thinking/problem solving ability to think clearly and quickly and empathize in high-pressure clinical situations



Tenacity & creativity in handling customer issues




**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2018-12-05 Expires: 2019-01-10

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CI20 - Contact Center Customer Service Inbound II

Kelly Services
Glen Allen, VA 23060

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