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10 days old

Claims Associate

Kelly Services
Schaumburg, IL 60173
**Claims Associate**


Kelly is working with a 3rd party claims company. When people get in a car crash and call their insurance company, they get introduced to our client to help them with the claims. Our client helps set up repairs, getting a timeline, & following up with how the timeline is proceeding.


Kelly is assisting a local client recruiting for **15 Claims Associate** for a leading electronics retail store in **Schaumburg, IL** . These are **temporary to hire** positions, **paying $18.00 an hour** .


**Location:** Schaumburg, IL


**Start dates:**


+ Sep 26th

+ Oct 10th

+ Oct 24th


**Schedule and hours:**


**1st shift:**


+ 7am-330pm

+ 8am-430pm

+ 9am-530pm

+ 10am-630pm


**2nd shift**


+ 11am-730pm

+ Noon-830pm

+ 130pm-10pm


*1 day on the weekend is REQUIRED.


**Training schedule:**


**Training IN OFFICE** : Monday-Friday, 8am-430pm for 3-4 weeks


(depending on how fast candidate learns the role) then switched onto their shift


**Dress code:** Business Casual


**Lunch:** 1 hour


**Job Responsibilities:**


+ Candidates will be handling calls & emails from people who are putting in claims. Very high volume of calls & emails.

+ Promptly aid individuals who have been in a vehicle accident by serving as the primary point of contact for all inbound emergency calls.

+ Collaboratively work with other departments to resolve customer quickly, efficiently, and empathetically and/or vendor issues.

+ Utilize strong problem-solving skills with ability to come to a quick and effective resolution.

+ Arrange tows, rental vehicles, glass and collision repairs (if necessary) through our network.

+ Efficiently responding to inbound calls from vendors, clients, or drivers concerning vehicle repairs.

+ Create electronic claims based on client specific instructions from drivers via phone, email, or fax.

+ Provide clear explanation of claims process to drivers.

+ Follow up with clients, vendors, and repair facilities to ensure that repairs are conducted in a timely manner and to reduce rental car expenses for clients.


**Requirements:**


+ Highschool diploma/GED or recent college graduate

+ At least two years of customer service experience

+ Automotive experience is a plus

+ Insurance claims exposure a plus

+ Basic to intermediate computer skills

+ Proficiency in MS Office

+ Willing to learn claims industry

+ Outgoing, and excellent communication


**Skills that will help you succeed in the role:**


+ **Customer Service** : Builds and maintains customer satisfaction with the products and services offered by the organization

+ **Dependability:** Shows up to work on time, and follows instructions, policies, and procedures. Meets productivity standards, deadlines, and work schedules

+ **Problem Solving:** Gathers information before making decisions; Adapts well to changing priorities, deadlines and directions; Notifies supervisor of problems in a timely manner.

+ **Interpersonal Skills:** Has awareness of self and others when collaborating on teams

+ **Accountability:** Takes personal responsibility for the quality and timeliness of work. Makes the best use of available time and resources

+ **Communication:** Must be able to listen effectively and communicate with all levels of staff; written and verbal

+ **Team Player:** Knows and supports teammates work and deliverables. Helps teammates who need or ask for support or assistance.


**Benefits offered when hired:**


+ Life Insurance

+ Short- term and long-term disability insurance

+ Flexible spending account options

+ Pet insurance discounts

+ Health and dependent care saving accounts

+ 12 days of paid time-off per year

+ One work from home flex day per week

+ One remote flex day per week

+ Paid sick leave

+ 8 Paid holidays

+ 401 (k) investment options

+ Employee assistance program


Please send your resume to **micb481@kellyservices.com** for instant consideration.


Contact **Michelle** at **(312) 915-4841** for more information.


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-23 Expires: 2022-10-24

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Claims Associate

Kelly Services
Schaumburg, IL 60173

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