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Claims Technician

Kelly Services

Wichita Falls, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Claims Technician

Jobid US41ALSW_BH1447208

Location: Wichita Falls, TX, 76309, USA

Description **Kelly Services is currently hiring multiple Claims Technicians and Customer Advocates in temporary to hire opportunities at a well-known healthcare company in Wichita Falls, TX.**


+ June 4th, 2018 start date
+ Pay rate is $10.58-12.66/hour (based on experience)
+ Shift Information: 8 hour shift between 6AM-6PM, Monday through Friday
+ 16 weeks of paid training
**Claims Technician Job Duties:**

+ Under supervision, you will be responsible for processing complex claims requiring further investigation, including coordination of benefits, and resolving pended claims
+ Review and compare information in computer systems and apply proper codes/documentation
+ May place outgoing calls to providers and/or pharmacies for further investigation before processing claims
**Customer Advocate Job Duties:**

+ Respond to customer telephone inquiries within a call center environment
+ Proficient problem-solving approach to quickly determine customer needs
+ Provide resolutions by delivering accurate information while following performance goals and objectives
+ Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
+ Conduct follow up calls with customers to provide updates and ensure issue has been resolved in its entirety

+ High School Diploma or GED
+ PC navigation and data entry skills
+ 1 year customer service experience
+ Clear and concise written and verbal communication skills
+ Ability to multi task and prioritize is required
+ Ability to sit for long periods of time
+ Strong problem-solving and analytical skills
+ Dependable and flexible
**As a Kelly employee, you’ll have access to premier perks, including:**

+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
+ Group insurance options*
+ Service bonus plan
+ Holiday pay plan
+ Weekly electronic pay options
+ Online training campus that provides more than 3,000 free courses to help improve and develop skills
+ Exclusive online employee community
+ Employee assistance program available at no cost
+ Corporate discounts
+ Transportation Spending Accounts (offered and administered by Leslie & Associates - these plans are not sponsored by Kelly Services)
**Please note** - this position is not being recruited by your local Kelly branch. To apply, submit your resume online or send your resume directly to the recruiter at

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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