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13 days old

Client Account Coordinator

Kelly Services
Nashville, TN 37230
Kelly Services has an amazing new **remote opportunity** with our nationwide client. The **Client Account Coordinator** is a great way to advance your career or pivot onto a new opportunity.


**Location:** Nashville


**Pay:** $23/Hour


Requirements


+ Support our Engagement and Operational Managers as required. Help collect information from clients to best tailor our services for the client.

+ Liaise with our internal stakeholders for completed tasks, changes, or updates to the clients events.

+ Set up, manage, and update documentation uploaded to our secured shared drive for clients. Keep track of required documentation from clients and provide updates as needed.

+ Provide preliminary reviews of client deliverables. Set up and manage event reporting weekly/monthly or as requested by the clients. Review client escalations to make sure they fit the criteria.

+ Anticipate and create templates for clients as needed. Review invoices, prices, and fees to ensure clients are being charged for the correct services undertaken.

+ Be understanding and empathetic during kick off meetings with clients and provide detail of what we can do for them, managing the client s expectations.

+ Track ongoing changes requested by the clients.

+ Communicate new ideas and areas for development/improvement.


Skills


+ Minimum three years of B2B experience in some of the following areas: customer success, client services, implementation, or project management.

+ Must be detail and process oriented, requiring demonstrated excellence in time management, project management and prioritization.

+ Outstanding written and verbal communication, and problem resolution skills, with the ability to effectively advise leadership.

+ Ability to demonstrate relentless discipline, project ownership and goal achievement.

+ Experience enhancing client satisfaction/business outcomes through implementing new processes.

+ Must be able to think independently, critically, and make best business practice decisions.

+ Must be enthusiastic, flexible, and collaborative.

+ Must have working knowledge of Microsoft Office products, and proficiency in Word, Excel, and PowerPoint. Experience with Salesforce.com is a plus.

+ Physical requirements are sitting for long periods of time in front of a computer. Bilingual in English and Spanish is a plus

+ Work environment is a mixture of climate-controlled office building located on a campus and working from home


\#TJP2021_PNI


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Categories

Posted: 2021-10-06 Expires: 2021-11-06

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Client Account Coordinator

Kelly Services
Nashville, TN 37230

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