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10 days old

Client Relationship Representative - Tallahasee

Kelly Services
Tallahassee, FL 32305
Hello!


We are immediately hiring for a _CLIENT RELATIONSHIP REP_ opening in Tallahassee, FL. Please review the **_JOB INFO_** (below), and if interested confirm your interest/submit your resume. From there, a recruiter will contact you if anything else is needed for consideration or if the hiring manager would like to interview with you for this opportunity.


**JOB INFO**

Job Title: Client Relationship Representative [Full-time; starts ASAP; Direct-Hire]

Summary: The role of the CRR is to achieve bold objectives of client relationship development through proactive client care calls (CCC) as well as occasional client site visitations. The CRR is expected to provide resolutions for product or service problems, assess and report to the Client Relationship Supervisor (CRS) any client interest in new products, upgrades or additional services, and contribute to the overall life, culture, and brand of the company. Solutions will be ascertained by engaging the appropriate people, resources, and ideas from across the company.

Pay: Apx. $14/h (depending on relevant skills and experience)

Schedule: Monday Friday from 8a-5p (60min daily break)

Hire Type: Direct hire (direct employment opportunity w/company)

Job Responsibilities:

Proactive assessment of client needs through the Sedona Client Care Service Ticket record:

-Determine current level of satisfaction

-Update information

-Review current services

-Evaluate current and future needs

-Review company promise

-Ask for referrals

Resolve client complaints identified by the Vital Voice program or disconnection requests:

-Clarify the clients complaint or need

-Determine the cause of the problem

-Select and execute the best approach while using company resources needed to solve the problem

-Expedite the correction or adjustment

-Follow-up to ensure resolution

-Document the process along the way

Build and foster meaningful business relationships:

-Build trust and instill confidence in the client by demonstrating integrity

-Restate the company promise

Market the companys products and services:

-Create brand awareness through printed media and leave behind materials

Contribute to sales generation:

-Recommend potential product upgrades and/or additional services to clients

-Inform the Regional Sales Manager of clients interest in new products or services

Various projects and other miscellaneous duties as assigned

Requirements:

_Product knowledge and the ability to present information to clients is important. A sense of urgency is needed. Experience in situational diffusing is beneficial. Good multitasking, time management, organization and prioritization skills are necessary. Above average documentation, communication and listening skills are needed. This position interacts with many company departments, thereby requiring an attitude that fosters a teamwork approach to problem-solving. Having a positive attitude, dependability, trustworthiness and a stellar work ethic is critical. The position requires the use of Microsoft Office computer applications._

*Excellent communication skills (both oral and written)

*Strong aptitude for learning; trainable

*Strong computer skills & Proficiency in Microsoft Office Suite (specifically: Word & Excel)

*Fast/accurate typing/data-entry skills

*Dependability is critical

*Ability to multi-task

*Strong attention to detail

*Self-driven; able to complete tasks without direct supervision

*Ambitious & professional

_*Drug-free workplace_

_*Criminal history may prevent eligibility for this position_

Dress Code: Business casual (please bring a face-covering or mask, in case needed; may be required at times)


Recruiting Team

Kelly Services, Inc.

2033@kellyservices.com


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-06 Expires: 2021-10-07

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Client Relationship Representative - Tallahasee

Kelly Services
Tallahassee, FL 32305

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