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8 days old

Client Services Representative

Kelly Services
Houston, TX 77007
**Kelly** is seeking an experienced **Client Services Representative** to join a leading team in **Houston, Texas** ! Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the Global Capital Purchasing (GCP) organization (procurement planning, sourcing and expediting activities) and supports Dow Stakeholders and partners on procurement work processes and transactional systems for capital project purchasing, planning and execution.


**The role supports the following transaction types:**


+ Process Material Specification Transmittal (MST) Packages

+ Request for Quotes

+ Spot Purchase Orders

+ Addendums

+ Finalization of all transactions


**Primary Responsibilities:**


**Workload Efficiency and Quality Management for MST's and/or Transactions**


+ Adhere to the agreed cycle times between Engineering Solutions (ES) and GCP.

+ Monitor quality of documents submitted by ES and provide work process guidance.

+ Ensure documents submitted to internal partners, stakeholders, and suppliers comply with GCP quality standards.

+ Understand Delegation of Authority for Spend and Commit including override approval process.

+ Identify, analyze and resolve supply and transactional procurement issues (purchasing and payables). Involve other purchasing team roles if required.

+ Contribute to work process improvements.


**Functional Mailboxes and MST Package Processing**


+ Monitor functional mailboxes for new incoming MSTs.

+ Enter MST/Purchase Order information into tracking database.


**Inquiry and Bids**


+ Prepare bid lists and create inquiries for capital equipment and materials.

+ Ensure material requisition (MST package) and competitive bid process is followed for each requisition as called for in the project supply plan.


**Purchase Order Write-ups & Finalizations**


+ Enter Purchase Order into purchasing system.

+ Update existing orders with addenda.

+ Input and distribute purchase orders and addenda in accordance with project instructions.

+ Set up purchase orders in the Progress Billing Management System.


**Training & Expertise**


+ Provide training for eMST process, purchase order/addendum input processing.

+ Guide and assist internal partners. Be the knowledgeable focal point for supplier and internal partner transactional procurement issues.

+ In accordance with job experience, the CSR may be called upon to train, guide and coach other CSR's.


**REQUIREMENTS:**


+ At least 3-5 years of relevant experience.

+ HS Diploma or equivalent required, Associate degree or higher preferred

+ 5+ years of experience with SAP required


**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-05-03 Expires: 2021-06-03

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Client Services Representative

Kelly Services
Houston, TX 77007

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