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25 days old

Client Services Representative

Kelly Services
Madison, WI 53786
Every day, Kelly Scientific Resources connects scientific professionals with opportunities to advance their careers.


We currently have a multiple contract-to-hire openings for a Client Services Representatives in Madison, WI.


Responsibilities:


+ Serve as project manager for clients samples

+ Keep clients informed of status of testing

+ Inform lab of client requirements

+ Balance client needs and satisfaction with internal laboratory requirements for project success

+ Ensure through strong communication all information is distributed to all who require it

+ Obtains necessary information for quote preparation, Audits, and sample paperwork

+ Schedule, coordinate, and participate in client conference calls as needed

+ Attends company and client meetings with technical groups as needed

+ Assess client satisfaction by documenting client concerns and complaints into the management system

+ Work with management to assist with resolution

+ Maintain supply inventory and verify invoices are correct

+ Assist in management of invoices for supplies and client billing.

+ Prepare samples to be sent to other labs

+ Assists in coordinating logistics of courier routes


Other:


+ High school diploma

+ Associates Degree in Science preferred or equivalent

+ 1st shift : 6am-2:30pm

+ 2nd shift: 2:30pm-11:00pm

+ Pay: $18-20 /hour


**Why Kelly** **** **?**


Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Posted: 2021-03-26 Expires: 2021-04-26

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Client Services Representative

Kelly Services
Madison, WI 53786

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