22 days old

Client Services Specialist- PERMANENT ($65,000/year)

Kelly Services
Needham, MA 02492
**Job Description**

We are looking for a Client Services Account Manager for our client in Needham, MA. The individual hired for this role will be responsible for managing customer accounts with existing clients who are companies across New England within the pharmaceutical, biotechnology, healthcare, & medical device industries. The qualified candidate for this role will have 2-5 years office/administrative experience with great customer service skills, account management preferred but not required. The right person for this position is personable, a team-player, has a great attitude, and desire to learn new skills for personal and professional development.

*This position also requires minimal local travel to clients (gas & mileage is reimbursed)



-Manage customer relationships via regular calls, e-mail & occasional onsite meetings

-Plan and schedule service appointments with clients operating in pharmaceutical, biotechnology, healthcare, & medical device industries

-Assess customer needs and make appropriate recommendations of services and/or products

-Project coordination including planning & execution

-Provide customers with quotes for requested services

-Support sales initiatives by keeping current clients updated with service offerings

-Track and update client records in database

-Minimal (15%-20% of time) local travel to clients (gas & mileage is reimbursed)

-Performs other duties as required or requested


-2-5 years customer service and/or account management experience

-Good technical aptitude

-Familiarity with pharmaceutical, biotechnology, healthcare, & medical device industries preferred, but not required

-Quoting of services experience preferred, but not required

-Proficiency with MS Office

-Excellent communication skills

-Strong attention to detail

-Ability to work independently & also in team-setting

-Personable with a desire to learn new skills and coachable

-Bachelor-s Degree preferred, or High School Diploma with equivalent years of experience



-Competitive Benefit Package

-Paid time off + sick time


-Monday-Friday, 8:00AM-5:00PM


For IMMEDIATE CONSIDERATION, please apply today or e-mail your resume to

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-21 Expires: 2019-11-21

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Client Services Specialist- PERMANENT ($65,000/year)

Kelly Services
Needham, MA 02492

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