1+ months

Client Support Associate

Kelly Services
Boca Raton, FL 33434
Client Support Associate

What you will do:

+ Develop one-on-one relationships with advisors, their staff, and end clients

+ Work independently to assist callers with tailored support to meet their needs

+ Serve as the callers primary point of contact and own the callers issue from start to finish

+ Quickly and thoughtfully handle complex and escalated issues from representatives and customers

+ Provide support on various computer systems associated with the Broker/Dealer

+ Maintain minimum call requirements and quality review scores while adhering to assigned work schedule

+ Utilize CRM Client Relationship Management tool to accurately record and track calls

+ Participate in special projects and team accountabilities including training and support of internal and external contacts

What you need to have:

+ Minimum Education Required High School Diploma

+ 2+ years of experience working in client-service or call center

+ Strong technical aptitude

+ 1+ years of demonstrated success navigating multiple computer systems in a professional setting

Really catch our eye with:

+ Bachelor s degree in Finance, Accounting or Business

+ 1+ years of work experience in the financial services industry

+ 2+ years of experience delivering excellent problem resolution, organizational and follow-up skills

+ Previous exposure to client servicing and/or account management highly desirable

+ Demonstrated experience communicating orally and in writing

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-15 Expires: 2021-05-03

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Client Support Associate

Kelly Services
Boca Raton, FL 33434

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