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3 days old

Client Support - Donor Advisor

Kelly Services
Cold Spring, KY 41076
Kelly Services is seeking a **Donor Advisor** for a non-profit organization located in Cold Spring, KY


Duration: Contract-to-hire


Pay Rate: $15.75/hr


Essential Functions:


+ Steward positive relationships with an assigned portfolio of higher value donors using a strategic and proactive approach

+ Create reports and track various interactions with assigned portfolio of higher value donors

+ Manage the content development, and scheduled distribution of stewardship materials to assigned portfolio of donors

+ Proactively identify and implement new strategic engagements that strengthens the connection of assigned donors to organizations mission

+ Review and respond to donor inquiries/requests from assigned donors through various communication channels (including phone and email)

+ Work closely with Donor Relations team members and other Fundraising Departments to facilitate the accomplishment of established goals and objectives

+ Perform donor support activities for assigned donors requests as well as assist with other general donor inquires requiring data entry, problem solving, fulfillment, and updating of records in donor database

+ Manage the entry of expenses into the Epicor eProcurement system for services and materials related to the stewardship of the assigned donors

+ Process donations utilizing online tools and a secure PCI platform

+ Maintain assigned projects and meet projected deadlines

+ Consistently train backup personnel and temporary employees as needed

+ Provide a higher level/excellent customer service experience for the donors through well-crafted messages via direct mail, email, and phone calls

+ Assume other responsibilities as assigned by management


Requirements:


+ Required: high school diploma (or equivalent)

+ Preferred: College degree or 4+ years experience in Customer Service

+ Proficient knowledge of Microsoft Office applications required

+ Written communication skills with the ability to compose routine correspondence with a minimum of direction

+ Accurate proofreading of correspondence in order to identify spelling, punctuation and grammatical errors

+ Excellent telephone etiquette with the ability to speak clearly, tactfully and succinctly

+ Possess good time management skills and be self-motivated

+ Ability to adapt to different situations spontaneously

+ Strong organizational skills with the ability to multi-task


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-03 Expires: 2021-06-03

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Client Support - Donor Advisor

Kelly Services
Cold Spring, KY 41076

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