17 days old

Clinical Business Process Analyst

Kelly Services
Lexington, MA 02421
**Seeking a Clinical Business Process Analyst for a 12 month assignment in Lexington, MA.**

Description: Clinical Business Process Analyst provides support to Clinical R D including Patient and Operational Data.Provides technical and business process support. Relied on to be the SME for facilitation of clinical trial activities and systems expertise. Is the process owner for information and data provided in operational systems to meet organizational needs.Serves as the lead liaison to the business and external partners for providing leadership of activities for data integration.This position is responsible for: Provide support within Clinical Development and other groups as required relating to our Clinical Trials Management System CTMS and other operational systems. Support Clinical Development business process integration with the design of reports, developing dashboards and providing ad hoc requests. Maintaining and assessing data from multiple sources to identify areas of gap or missing values before integration or migration. Working with key users and vendors to develop business operations, project management integration standards and provide examples to data exchanges. Working with internal technology teams for/on behalf of IT process to ensure data quality during the integration projects. Responsible to work with stakeholders for verification of Data Quality, migration and ticketing system to manage flow of information and triage of request, incidents and critical requests. Will be relied on to lead workgroups to gather business requirements. Strong ability to clearly communicate with non-technical business users both verbally and in writing. Strong use of virtual communication is key. Requires accountability for assigned tasks. This includes facilitation of technical and non-technical communication and support of external communication of Clinical functions, peripheral functions supporting Medical Affairs/Pharmacovigilance/Safety/Quality etc. , Vendor Partnerships to ensure the organization goals are met. Writes/edits strategic communications, including project and process metrics reports. Analyze data and make recommendations. Identify and implement areas of improvement within project and technical system. Research, analyze and present best practices to determine the best overall solution. Develop, write and publish training materials, user manuals and process flow maps as well as e-learning systems for source and final system. May deliver Training. Participate in functional requirement gathering and design review meetings. Respond to and triage requests as the integration project develops for assistance and have the ability to ensuring end users update and maintain the source and final system on a daily basis identifying and implementing new areas to utilize the system to increase efficiencies. Participate in planning meetings and contribute to the development, publishing of user aids including work instructions, guides, e-learning or other documentation as required. Position requires frequent interactions with Clinical Management and Leadership teams; up to including sensitive handling of confidential information and comprehensive attention to accuracy and quality.

Strong team, computer, analytical thinking and attention to detail skills are required. Prior experience with operational systems such as Clinical Trials Management System, Project 2016, and business process tools is highly preferred. Experience working with Research Development, especially Clinical Research Development is preferred.Individual must be self-motivated, effective follow-up skills, ability to think outside the box with end users and a demonstrated ability to respond to issues of a global nature is important.Attention to detail and organization skills are critical. Demonstrated skill in effective written and oral communication is necessary. The ability to extract issues from both written and oral communications for input into the database is important. Ability to negotiate and to propose creative solutions to problems is needed.

Other required capabilities include the ability to learn new processes and procedures quickly and adjust well to rapid changes in priorities.


**For immediate consideration, please send your resume in a WORD document to**

**Why Kelly** **** **?**

With Kelly, youll have access to some of the worlds highest regarded scientific organizationsproviding you with opportunities to work on todays most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits youll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your careerconnect with us today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at


Posted: 2019-11-25 Expires: 2019-12-26

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Clinical Business Process Analyst

Kelly Services
Lexington, MA 02421

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