20 days old

Collections Agent

Kelly Services
Jackson, MI 49202
**Whats next for you? This great job.** Finding a job that fits your lifestyle isnt always easy. Thats where Kelly Professional & Industrial comes in. Were seeking **Collections Agent** to work with a growing company in **Jackson, MI** . Were here to help you find something great that works for youso you wont miss a moment of what really matters in your life.

Temp to Hire

Weekly Pay


**Position Overview:**

Reporting to the Collection Supervisors, the Account Manager is a debt collector and our clients front-line representative in all communications with consumers and representatives of consumers, such as banks, insurance carriers, law enforcement agencies, attorneys, and government or quasi-government organizations.

The Account Manager is a consistent and resourceful team member who initiates communications with consumers to resolve debts due to Clients, clearly informs consumers, confidently asks for payment in full, negotiates arrangements within established guidelines, properly documents and updates consumer account information.

To perform this job successfully, an individual must be able to carry out essential duties and responsibilities satisfactorily. The responsibilities and qualifications listed below are representative of, but not limited to, the knowledge, skill, and/or ability required.

**Essential Duties and Responsibilities**

+ Communication & Soft Skills

+ Active listening

+ Excellent verbal and written communication skills

+ Use of good reasoning and organizational skills

+ Regular and predictable attendance and presence at work

+ Regular interaction with peers on-site, including face-to-face meetings and spontaneous conferences

+ Ability to effectively perform responsibilities under a high level of stress

+ Demonstrate empathy and respect in all communications

+ High degree of professional etiquette and presentation

+ Clear, accurate and concise communication

+ Ability to maintain control of calls and navigate the conversation in a productive, respectful, and professional manner

+ Strong negotiation abilities

+ Persuasion and influence

+ Strategizing and planning

+ Cooperation and compromise

+ Communicate only with appropriate party

+ Maintain strict confidentiality

+ Adherence to all company confidentiality policies and procedures

**Working Conditions:**

+ Call center environment with personal cubicle; expect increased noise volumes and fast-paced activity during peak hours.

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-09 Expires: 2022-10-10

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Collections Agent

Kelly Services
Jackson, MI 49202

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