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Collections Associate- Dayton, NJ 08810

Kelly Services

Dayton, NJ
Job Code:
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Job Details

Job Title Collections Associate- Dayton, NJ 08810

Jobid US51FPAL_BH1434467

Location: Dayton, NJ, 08810, USA

Description **Position Summary**

**Essential Duties & Responsibilities**

+ Analyzes aging reports.
+ Interacts with customers via email and phone to collect on delinquent accounts.
+ Research problem accounts, misapplied cash and invoice issues.
+ Provides customers with invoices, chain of custody forms, lab reports, and statements as requested.
+ Escalation of accounts, when appropriate, to internal project managers and sales staff.

+ Receive very general guidance with respect to overall objectives; work is usually quite independent of others; operate within division or department policy guidelines using independent judgment in achieving assigned objectives.


+ Bachelor's degree (B. A.) from four-year college or university in Business or related field.
+ Two to three years of experience and/or training preferred.

+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

+ Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
+ Knowledge of AR Tool, LIMS, MAS 500

+ The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
+ The ability to meet commitments made to yourself and others, keeping the promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to.
+ The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
+ Demonstrate responsiveness and adaptability following change initiatives, and demonstrates ongoing support for change efforts.
+ Understand and comprehend information, as well as find application and value from new knowledge.
+ Exhibits high levels of energy and enthusiasm.
+ Methodical and efficient in structuring tasks to be accomplished.
+ The knowledge and ability to use computers and technology efficiently and effectively.
+ The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
+ Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization.
+ Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation.
+ Encourages and embrace dialogue from team members, while anticipating and resolving conflicting differences by exploring mutually agreeable solutions.
+ Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
+ Identifies and resolves issues timely by gathering and analyzing information skillfully.
+ Follows detailed procedures to ensure accuracy in the entry and reporting of data.
+ Uses time efficiently by prioritizing and planning work activities.
+ Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles.
+ Demonstrates ability to make independent and sound decisions in all situations.
+ Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
+ Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
+ Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations.
**Why Kelly** **®** **?**

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevantprojects. Our connections can lead you to innovative scientific pursuits you’ll be proud to helpadvance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the worlda better place. Let Kelly fuel your career—connect with us today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connectwith us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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