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Collections Customer Service Representative

Kelly Services

Fort Wayne, IN
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Collections Customer Service Representative

Jobid US2516MT_24743670

Location: Fort Wayne, IN, 46802, USA

Description **Job Description**

Experience in customer service and collections is necessary. Ideal candidates are kind and treat others respectfully. MS Office -- the employee will use word approximately 25% of time and Excel around 10% of the time. You will be trained on the company's computer system. This is a professional and friendly collection agency looking for a positive and self-motivated individual to join their team. Responsibilities include: Answer incoming calls, making outbound calls, inform customers about unpaid accounts, securing payments, updating system records and status of customer's account, online skip tracing, and ensuring the customers a friendly and positive service.


You MUST have previous collections experience to qualify for this position.


Job Schedule: 8:30 am to 5 pm. On Monday or Tuesday every week, the employee will work 10:30 am to 7 pm. Work attire is casual meaning jeans or dress slacks.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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