9 days old

Collections Representative

Kelly Services
Gahanna, OH 43230
Kelly Services has immediate openings for credit/collections representatives with a prominent customer in the East Columbus area. These are DIRECT HIRE opportunities, apply NOW to be considered immediately.

For quick consideration you can schedule a 15-min phone screen by clicking the link below and emailing your resume to Jessica at

**Customer Job Title** : Collections

**HOURS** : 730a 730p (Must be flexible and will be required to work 2 late nights per week)

**PAY:** $14-$16/hour

**Job Description:** Description Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial and teleservices industries. Reliant partners with clients in these industries to manage their accounts receivable and help recover money to support their bottom line. In addition, the company is dedicated to assisting consumers reduce their debt, so they can achieve their financial goals.

Collectives Representative Retention Team is responsible for maintaining a workflow of delinquent private student loan accounts and ensuring payment up to completion. The Collections Representative Retention Team primarily works on delinquent loan accounts that have already been attempted to be collected on multiple times prior to being obtained. This is a full time, non-exempt position that reports directly to the Senior Manager. This position is not eligible for telecommuting.


+ Properly manage and see complete to older worked delinquent private student loan debt accounts

+ Provide methods and solutions to Private Student debt borrowers in attempts to resolve delinquent accounts

+ Act as the point of contact for borrowers to resolve their private student delinquent loans

+ Continuously receive inbound calls and perform outbound calls in attempt to assist borrowers in resolving private student loan debt

+ Maintain a workload of delinquent accounts up to and including completion of payments

+ Properly follow up with borrowers to ensure required documentation and payment processing is compliant and complete

+ Ensure all borrower accounts are documented properly and notify borrowers of any missing or additional procedures needed

+ Perform proper skip tracing techniques to identify borrower contact information

+ Always abide by the FDCPA while staying current to any and all industry requirements

+ Adhere to both internal and industry wide compliance regulations

+ Any other additional responsibilities assigned by management


+ High School Diploma or GED

+ Associate s or Bachelor s Degree is a plus

+ Previous collections, call center, or customer service experience is a plus

+ Ability to meet and exceed daily, weekly, and monthly production goals

+ Excellent communication skills

+ Ability to multitask

+ Ability to maintain composer in stressful situations

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-14 Expires: 2020-11-14

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Collections Representative

Kelly Services
Gahanna, OH 43230

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