1+ months

Collections Specialist

Kelly Services
Cleveland, OH 44101
**Collections Specialist**

**$19 - $21/hr**

**3+ month Contract**

**Cleveland, OH (East side)**

**Hybrid; on-site Tue/Thur - remote from home M/W/F**

We are currently looking for an AR/Collections Specialist to join our customers team. They have a small office, with a team of ~9 collectors currently in place. All have been with the company for about 1 year when the company merged, and work very well together. This team collaborates with Sales, Customer Service, Cash Apps and risk team members.

This role will report to the Collections Supervisor, who is seeking someone that can work well with others, has excellent time management skills, is not afraid to call customers and is a "go-getter".

Primary responsibilities include:

+ Managing a portfolio of 100+ customers

+ Communicate with the Cash Application Team to ensure accurate customer payment application

+ Contact delinquent customers and document daily collections activity

+ Work with Sales to prevent customer accounts being placed on hold due to delinquency

+ Identifying bad debt or financial exposure

+ Research and resolve account disputes and billing discrepancies timely


+ 1-3 years of Collections experience _required_

+ Proficiency with SAP; if not general ERP systems _required_

+ Associate's degree in accounting or related area, _preferred_

+ MS Excel (basic to intermediate)

+ Excellent customer service, negotiation and communication skills

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-15 Expires: 2021-04-24

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Collections Specialist

Kelly Services
Cleveland, OH 44101

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