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Complaint Coordinator - Quality Assurance

Kelly Services

Morrisville, NC
Job Code:
  • Healthcare
  • Coordinators
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Job Details

Job Title Complaint Coordinator - Quality Assurance

Jobid US41ALSH_BH1432953

Location: Morrisville, NC, 27560, USA

Description For 70 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer a temporary contract **Complaint Coordinator** position for a well-known medical device company in **Morrisville, NC** .

**Job Title:** Complaint Coordinator

**Department:** Quality Assurance

**Location:** Morrisville, NC 27560

**Length of Assignment:** 1 year based on performance and business trends

**Pay Rate:** $22-24/hr

**Job Description:**

+ Assist the current quality assurance team with processing all Activator complaints
+ Assist with complaint investigations and testing in compliance with SOPs.
+ Escalate issues based on trending, to CAPA as outlined in the complaint handling procedures.
+ Assuring complaint files are completed per the current process/SOP, timely evaluation of complaints within guidelines for the Quality Department.
+ Processing bio-hazard materials while working with proper personal protective equipment.

+ Minimum of a High School Diploma
+ Must have Quality Assurance work experience
+ Prior experience with complaint handling **required**
+ Prior experience working QA with Medical Devices **highly preferred**
+ Excellent computer skills (Word, Excel)
+ Excellent written and verbal skills
+ Must be able to sit for 8 hrs per day

**_This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, submit your resume through the job board this process._**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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