26 days old

Complaint Specialist

Kelly Services
Skillman, NJ 08558
The Analyst will analyze data and other trends. This role reports to the Manager, Complaint Vigilance Triage. Participates directly or indirectly on regional and global complaint vigilance initiatives, and project teams to develop, consolidate, and/or improve complaint vigilance and related/interfacing processes.

Please email your resume to Alicia Cali at


+ Experience including Quality Assurance and/or Quality Control is required.

+ Experience working in pharmaceutical, medical devices or other related or highly regulated industry is required.

+ Demonstrated knowledge and expertise in quality processes and regulatory requirements is required.

+ Experience working in an FDA regulated environment is preferred.

Other Preferred Experiences:

+ Experience supporting manufacturing, packaging, and development operations is preferred.

+ Experience supporting many/all aspects of the complaint vigilance life cycle for pharmaceutical, device, and /or cosmetic products is preferred.

+ Experience with one or more technologies supporting complaint handling preferred.

+ Experience in the creation, update, and management of complaint files from complaint identification through closure required.

+ Experience with systems and tools supporting analysis and reporting preferred.

+ Medical device reporting experience is preferred.

+ Experience working with Tableau and/or Tableau dashboard development preferred

+ Experience working with Artificial Intelligence in Complaint processes a plus

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (
Posted: 2021-05-26 Expires: 2021-07-19

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Complaint Specialist

Kelly Services
Skillman, NJ 08558

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