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23 days old

Computer Support Associate/ Desktop Support

Kelly Services
East Moline, IL 61244
Kelly Services is seeking a **Computer Support Associate** for one of our leading clients.


*** If this position may be interested to you, please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached ****


**Job Title: Computer Support Associate I**


**Location: East Moline, IL, 61244**

**Length: 4 years**


**Type of contract: W2 ONLY**


**Pay Rate $24 per hour**


**Shift: Third shift**


**Timing: 9:30pm to 6:00am**


**Third shift position: Monday-Friday from 9:30pm to 6:00am**


**This is an onsite position- remote will not be an option for this posting**


**Job Duties:**


+ Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.

+ Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.

+ Responsible for effective e-mail communications and ability to create and maintain basic


+ documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests


+ Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.

+ Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.

+ Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.


**Job Requirements:**


+ Knowledge of computing and networking concepts and fundamentals

+ Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.

+ Knowledge of computer security policies and a general overall knowledge of computer security concepts.

+ 1 year or more IT experience preferred, but recent college graduates will be considered


**Education Requirements:**


+ Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent


**Additional Information:**


+ Third shift position: M-F, 9:30PM-0600AM

+ Metatarsals are required on the first day


Soma Patanaik

IT Recruiter

Email: somp767@kellyservices.com

Web kellyservices.com


Phone no- 425-866-6202


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-10-04 Expires: 2021-11-04

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Computer Support Associate/ Desktop Support

Kelly Services
East Moline, IL 61244

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