1+ months

Consumer Care Representative

Kelly Services
Columbus, IN 47202
  • Jobs Rated
Kelly is now hiring a Consumer Care Representative in Columbus, Indiana. This is a temp to hire opportunity that will start out at $13 per hour. The position will be Monday thru Friday, 8am to 5pm while in training and then revert to a 9am to 6pm once training is complete.

All interested candidates should send their resume to Katie at for immediate consideration.

Job Responsibilities/Requirements:

+ Professionally and courteously assist consumers that contact the Consumer Relations Department by phone, fax, mail and e-mails. Place orders for replacement product or parts under warranty, outside of warranty and through sales.

+ Assist consumers with product technical questions, product assemblies and installation issues.

+ Excellent key boarding skills with the ability to communicate with the consumer while entering consumer data into the Consumer Relations database. Working knowledge of Microsoft Office is also required.

+ Must be flexible with the ability to work independently, detailed and meet goals and deadlines. Strong technical, troubleshooting, and diagnostic skills are required.

+ Must be able to work in a fast-paced, highly demanding environment, with the capability of diffusing challenging consumers.

+ The position requires strong organizational skills and the ability to multi-task with the capability to respond to consumer demands with a professional and courteous attitude in order to resolve issues that result in a win/win solution for the company and the consumer.

+ Must be able to work in a team environment. Accurate, thorough and detail oriented. Must be willing to seek information and make decisions

+ Must confidently represent the company to our consumers in order to build and retain consumers.

+ A two-year degree or previous call center experience in a non-scripted environment.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2020-07-03 Expires: 2020-09-03

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Consumer Care Representative

Kelly Services
Columbus, IN 47202

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126th2018 - Attorney
Overall Rating: 126/220
Median Salary: $119,250

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