20 days old

Contact Center Agent

Kelly Services
Gainesville, FL 32612
**At Kelly** **** **Professional & Industrial,** were passionate about helping you find a job that works for you. How about this one? Were seeking a **Contact Center Agent** to work at a **Major Healthcare Facility** in **Gainesville, FL** . With us, its all about finding the job thats just right.

**Why you should apply to be a Contact Center Agent:**

+ Pay Rate of $15.00 an hour

+ Long term opportunity with a reputable well-known company!

+ Weekly Electronic Payroll Options

+ Access to outstanding Kelly perks and benefits Kelly ACA health care plan, voluntary benefit plans*, 401K options, education assistance, partnership discounts and more!

**Whats a typical day as a Contact Center Agent? Youll be:**

+ Under minimal supervision delivering excellent customer centered service while providing information regarding services to patients, hospital, faculty, staff and other health care providers in a high volume call center environment.

+ Performing intake triage and dispatches emergency calls and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures.

**This job might be an outstanding fit if you have:**

+ High School diploma is required.

+ 1 year relevant customer service experience is required.

+ Excellent verbal communication and language skills are required.

+ A high level of accuracy and speed using a computer system and Microsoft Applications are required.

+ Ability to perform under stress when confronted with emergency, critical, or unusual situations is required.

+ Customer contact center experience strongly preferred, ideally in a health care or hospitality-related industry working with a concierge-style service model.

+ Must maintain a high standard of patient focus while making generalizations, evaluations, or decisions based on sensory or judgmental criteria.

+ A working knowledge of medical terminology would be helpful.

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Contact Center Agent** today!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-08 Expires: 2022-07-09

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Contact Center Agent

Kelly Services
Gainesville, FL 32612

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