24 days old

Contact Center Customer Service

Kelly Services
Alpharetta, GA 30009
**Job:** Contact Center Customer Service

**Location:** Alpharetta, GA.

**Pay:** $16.00 per hour

**Shift:** Monday- Friday 8 hour days. Working hours are from 8 a.m. to 8.p.m. // Candidates will be able to select a start time from the following: (8:00 a.m., 8:15 a.m., 8:30 a.m., 8:45 a.m., 9:00 a.m., 9:15 a.m., 9:30 a.m., 9:45 a.m., 10 a.m., 10:15 a.m., 10:30 a.m., 10:45 a.m., 11:00 a.m., 11:15 a.m.)


+ MUST have your own computer and highspeed internet (we will discuss the requirements upon interview)

+ 1 year of experience in customer service within a call center

+ High school diploma or equivalent

+ Ability to pass CSR test

+ Ability to handle constant customer contact/forced workflow

+ Ability to maintain confidentiality

+ Ability to meet department standards and adapt to an ever changing environment- able to navigate all office equipment, able to work different shifts as needed, able to sit/stand/lift as needed

+ Effective communication via written and verbal with all levels of staff, and all levels of customers

**Process:** There is a ZERO tolerance for attendance issues. Attendance is not optional, nor are there any exceptions. You MUST have your own computer and internet in order to train remotely for 3 weeks. The training will be Monday-Friday 9:00 a.m. to 5:45 p.m. Following the 3 week training, you will then move ONSITE for 2 weeks. During that 2 week period, it will be determined if you will be working remotely permanently or if you will be working onsite permanently. This is a temporary to hire position, so once the training is complete, you will be hired on permanently.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-03 Expires: 2021-10-04

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Contact Center Customer Service

Kelly Services
Alpharetta, GA 30009

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