1+ months

Contact Center Customer Service Contact Center in Nashville, TN

Kelly Services
Nashville, TN 37230
Contact Center Customer Service Inbound I

The role will be to answer inbound calls in a call center environment. The calls will be from consumers who have received a letter stating that their personal information has been breached at a company with which they have some kind of relationship example: health care facility, employer, retailer. Contact Center agents will answer questions about the data breach using FAQs that will be provided to them.

The schedule is Monday-Friday 8 am until 5 pm and $15 per hour.

This position requires:

Outstanding customer service skills,

Someone who can be highly empathetic and have a great phone voice.

Call center experience.

Excellent de-escalation skills.

Individuals will need to obtain FCRA Certification within their first few days on the job. We will provide all the training, instruction and study time needed for them to successfully pass the exam. This is a low difficulty exam.

**Why KellyConnect** **** **?**

Interested in contact center opportunities that offer freedom and flexibility, and truly value your skills? We thought so. Were Kelly Contact Centerand wherever life takes you, we have great opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity Equal Employment Opportunity is The Law.
Posted: 2020-07-06 Expires: 2020-08-08

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Contact Center Customer Service Contact Center in Nashville, TN

Kelly Services
Nashville, TN 37230

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