1+ months

Contact Center Customer Service Inbound I

Kelly Services
Pleasanton, CA 94588
Are you passionate about helping others? Do you thrive in a fast-paced environment? We are recruiting for an exciting direct hire opportunity for a great client. This position is a part-time role with a pay rate between $20 - $24/hr. In this role you will be required to work on Saturday's. This is a great opportunity for anyone who needs a flexible schedule such as: Students, Mom & Dads, retired persons, etc.!

The following locations are seeking outgoing individuals who are eager to deliver a top-notch experience for all our members at the following locations:

+ Alameda - 2 openings

+ Rockridge | Oakland - 2 opening

**Here's what you can expect from the job and what you need to be successful:**

+ Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed

+ Identify the best products and services to meet the financial needs of our members

+ Maintain up to date knowledge of all credit union products and services

+ Work with internal customers and members to troubleshoot and resolve member inquiries

+ Provide first contact resolution and build lasting member relationships through exceptional service

**Essential Skills:**

+ Minimum 1 year of previous experience in customer service and sales required

+ Proficiency in basic mathematics, ten-key, calculator

+ Excellent written and oral communication skills; strong organizational, problem-solving, and analytical skills.

+ Basic computer skills with Microsoft Office Suite


+ High School Diploma or GED

For immediate consideration please email us at or call us directly at 925-460-6113

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-01-25 Expires: 2021-03-04

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Contact Center Customer Service Inbound I

Kelly Services
Pleasanton, CA 94588

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