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Contact Center Customer Service Inbound II

Kelly Services

Glen Allen, VA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Contact Center Customer Service Inbound II

Jobid US41L3AJ_BH1404779

Location: Glen Allen, VA, 23060, USA

Description Kelly Services is currently seeking **3 customer service representatives** for one of customers who is one of the top in the Healthcare industry.

This position is located in: **Glenn Allen, VA**

Kelly is a full service workforce solutions provider to 98% of the Fortune 100™ companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally.

**Job Description Summary**

+ Work in a high volume of inbound calls from consumers/end users.
+ Representatives act as the primary contact between the customer and Service Support.
+ Responsible for placing/ answering telephone call inquiries and promoting an organization s products and services.
+ Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

+ High School Diploma / GED
+ Excellent verbal and written skills.
+ Ability to work any schedule between 7:30 am - 8 pm
+ Must be flexible with schedule and able to work OT as needed; may include weeknights and/or weekends.
+ Associate s degree or high school diploma/GED 6+ years of experience Prior demonstrated experience working in a Customer service role. Has knowledge of commonly-used concepts, practices, and procedures within a particular field
**Hours:** 7:30am – 8:00pm Weekends included

Pay Rate: $12.45 per hour

**Kelly Temporary Employee Perks:**

+ Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable*
+ Service bonus plan
+ Holiday pay plan
+ Weekly electronic pay options
+ Free online training campus available
+ Exclusive online employee community
+ Corporate discounts
**Apply Now!**

This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. If you have questions about the position, you may contact **Anne Jungwirth at 612-214-3768 or email at** **** , however your resume must be received directly from the job posting. Due to the high volume of responses anticipated, only qualified candidates will be contacted.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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