CenterWatch

7 days old

Contact Center Customer Service Inbound II

Kelly Services
Rocklin, CA 95677
**Job Description**


Are you passionate about helping others? Do you thrive in a fast paced environment? We are seeking outgoing individuals who are eager to deliver a top notch experience. As a Contact Center Representative, you will assist members with routine financial business, open and approve accounts, financial loans and cross-sell credit union products.


Job Duties

- Transact via phone and computer routine financial business as well as open and approve new accounts and auto loans

- Identify the best products and services to meet the financial needs of our members

- Maintain up to date knowledge of all credit union products and services

- Work with internal customers and members to troubleshoot and resolve member inquiries

- Provide first contact resolution and build lasting member relationships through exceptional service


Call 916-638-8845 and ask for Tyler for immediate consideration for this opportunity in Folsom. Please send resumes to 142A@kellyservices.com


**Requirements**


- Minimum 1 year of previous experience in customer service and sales required

- Minimum 1 year of previous financial industry (bank or credit union) experience preferred

- Minimum 1 year of previous experience in a call center or Bachelor's degree preferred

- Consumer lending experience (auto, RV, boat, Visa)

- Proficiency in basic mathematics, ten-key, calculator

- Fluency in Spanish a plus - reading, speaking, and writing


**Highlights**


As a Kelly employee, you-ll have access to world-class perks, including:

- Kelly-sponsored Affordable Care Act health care coverage available to eligible employees*

- Group insurance options*

- Service bonus plan

- Holiday pay plan

- Weekly electronic pay options

- Online training campus that provides more than 3,000 free courses to help improve and develop skills

- Exclusive online employee community

- Employee assistance program available at no cost

- Corporate discounts

- Transportation Spending Accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.


Why Kelly?

At Kelly Services, we work with the best. Our clients include 95 of the Fortune 100- companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-06 Expires: 2019-12-07

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Contact Center Customer Service Inbound II

Kelly Services
Rocklin, CA 95677

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