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Contact Center Customer Service Inbound/Outbound I

Kelly Services

Shakopee, MN
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Contact Center Customer Service Inbound/Outbound I

Jobid US3411PV_24607664

Location: Shakopee, MN, 55379, USA

Description **Job Description**

Principle Responsibilities

Responsibility for material returns process and reporting

Responsibility for facilitating new account set-up and account maintenance

Responsibility for tax compliance and reporting

Responsibility for entry of orders, credits, and debits as department workload requires

Ability to determine how to prioritize responsibilities; balancing short and medium term objectives while successfully completing routine job duties

Decision making authority using independent judgment, dependent within a Terms of Reference

Ability to build rapport with customers, internal functions and external service providers to better understand what can be done to improve internal and external processes and procedures

Represent Customer Service on special projects as assigned by Customer Service Team Lead

Initiate necessary action required to remove any obstacles that may impact the ability to satisfy customer requirements

Additional Description

**Bachelor's Degree is Required** Pay Rate: $18.00 * Work Schedule: Monday Friday 8 AM - 5 PM (1 hour lunch) *

**Why Kelly** **®** **?**

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at

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