JobWatch

29 days old

Contact Center Representative

Kelly Services
Fort Myers, FL 33906
Kelly is looking for an **Inbound Contact Center Representative** in Fort Myers for a high-volume healthcare contact center.


+ Temporary to Permanent

+ Pay Rate: $15-16.50 (depending on experience)

+ Work Schedule: Monday Friday, 8:00 am 5:00 pm OR 8:30 am 5:30 pm

+ Located in a newly revived area of South Fort Myers, FL 33912

+ Highly sought-after employer

+ Established company of 100+ years

+ Amazing benefits


Job Description:


The Contact Center Customer Service Representative position is responsible for providing excellent customer service in a team-based environment. As an inbound contact center CSR, it is important to have a friendly and empathetic customer advocate approach to assisting customers. The ability to speak clearly and concisely and remain patient and calm in escalating situations is critical. This position requires the CSR to be adaptable and organized. The CSR handles incoming calls (inquiries, complaints, etc.) and directs calls for further problem resolution, if necessary.


Education Requirements:


+ High School Diploma / GED / or equivalent education preferred.


Experience Requirements:


+ 1 year of Contact Center experience preferred.

+ Bilingual Spanish / English is an advantage in this position.


Additional Information:


+ Training is mandatory Monday Friday, 8:00 am- 4:30 pm (6 weeks paid training)

+ Masks must be worn in the building in common areas and while facing peer not while on the phone.

+ Dress Code Business Casual


**CONTACT ME TODAY!**


Email me your current resume: Allie.Ferguson@KellyServices.com


Text: 239-610-3440. Provide your name and Im interested in the Contact Center Rep position.


Emails and texts will receive response on a first come, first served basis.


**Why Kelly** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly**


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-11-05 Expires: 2021-12-18

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Contact Center Representative

Kelly Services
Fort Myers, FL 33906

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