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Contact Center Representative

Kelly Services

Wintersville, OH
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Contact Center Representative

Jobid US6362MB_25025272

Location: Wintersville, OH, 43953, USA

Description **Job Description**


Contact Center Representative in Wintersville, Ohio ; 3rd shift; Work Days- Sunday, Monday, Tuesday, and Wednesday; Work Hours - 6PM-6AM & 6PM-12AM ; 4 month assignment

Experience and Skills Requirements:

Computer skills including Microsoft Excel, Word, and Outlook. Good phone skills, task oriented and customer service skills.

Duties and Responsibilities include but are NOT limited to:

- Meet operational key factor goals/metrics

- Establish and maintain positive working relationships to retain quality drivers

- Provide operational support with problems which may arise in regards to the customer or the drivers work assignment

- Develop and maintain profitable, long term relationships with shippers and consignees by providing the best, most efficient transportation service possible while ensuring a balance of safety, customer service and organizational values


High school diploma/GED or two years prior work experience, transportation/customer service experience preferred.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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