14 days old

Content Business Analyst Lead

Kelly Services
St Paul, MN 55145
**Content Business Analyst Lead, St. Paul, MN (Remote role; no travel needed. Open to national candidates; does not need to be a MN based resource but does need to be available to work core central time business hours.)**

Kelly Services is seeking a Content Business Lead. This resource will support the Navigation program. The Navigation program is established to advance our ability to engage members according to the strategic and health-related goals for the Medicare Advantage population, this program will combine and weigh multiple data models to identify the highest priority recommendation for each member through the creation of a Next Best Action engine. That recommendation will be surfaced to Customer Service associates through a user interface, which will be optimized to enable these associates to make an offer and track the members response for one of our top clients in St. Paul, MN.

**Length:** 02/23/2021- 06/30/2021 (Contract W2)- (Possibility to extend or convert)

**Pay Rate:** $/hr. (W2)

**Job Description:**

Responsible to perform highly complex technical and analytical work under limited supervision in support of developing and implementing strategic business solutions through research, audit and analysis of data. Functions as a Content Expert/Business Lead on various projects and work assignments.

**A Day in the Life:**

+ Directs and coordinates individual projects and related activities to ensure project progresses on schedule.

+ Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership.

+ Conducts in-depth research and analysis.

+ Anticipate trends, emerging issues and recommend best practices to ensure maximum results and develops metrics.

+ Develops integrated solutions to unique and highly complex problems.

+ Recommends best practices to ensure maximum performance and develops performance measures.

+ Documents performance measurements and process changes.

+ Responsible for overseeing the process of representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units.

+ Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs.

+ Expert working knowledge of analysis, design, development, testing, debugging, implementation, maintenance and/or enhancement of new or existing systems through reporting and documentation.

+ Recognized expert within the function, the division, and the organization.

+ Facilitates project teams and may provide training to lower level workers to achieve milestones and objectives.

+ Maintains adequate communication regarding project process, status, risks, issues, and priorities with project sponsors and leadership.

**Required Skills and Experiences:**

+ Bachelors degree in Business and 7 years of analytical experience or 11 years of related experience in lieu of a degree.

+ Expert collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications to all levels of management.

+ Strong experience with the MS Office suite.

+ Exceptional research, analytical and problem solving skills.

+ Expert level ability to make decisions based on analysis and business needs.

+ Exceptional ability to work in high paced environment, handling multiple responsibilities and projects.

+ Expert ability to build cross functional relationships, which includes negotiation and persuasion skills.

+ Expert analytical, conceptual, and logic skills to take high-level business product concepts and translate to operational level business models.

**Apply Today!**

**Why Kelly** **** **?**

By partnering with Kelly IT, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-15 Expires: 2021-03-18

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Content Business Analyst Lead

Kelly Services
St Paul, MN 55145

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