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15 days old

Continuous Improvement Specialist - REMOTE

Kelly Services
Myrtle Point, OR 97458 Work Remotely
Kelly IT is hiring a Continuous Improvement Specialist for a fully remote, 3 month project. **For consideration, please email your updated resume to the recruiter at tauri.hayes@kellyservices.com**





**Continuous Improvement Specialist**



**10/2020 - 1/2021**



**Pay: $65.98 Max Rate**



**100% Remote**





**JOB SUMMARY:**

Act as a Continuous Improvement expert in a Strategic Project focused on cost, efficiency, quality improvement, customer experience improvement at the enterprise level. The scope of the project includes multiple functions/departments, impact agents and customers, and contain complex business, legal or regulatory issues. Apply Continuous improvement tools to mentor and develop process capability, reduce cycle time, eliminate waste / defects throughout the business. This position requires interaction with executives and other personnel throughout the organization, an understanding of business across the enterprise, and a focus on strong leadership, critical thinking, effective facilitation / influencing.


**ESSENTIAL JOB FUNCTIONS:**

All Practices-

Possesses advanced understanding of standards, concepts and principles of the discipline to solve practical needs of technology and the business

Makes decisions that impact success of personal deliverables

Applies understanding of Continuous Improvement discipline and practice to resolve a variety of complex issues within our organization

High degree of initiative


**Process Management/Coach (Practice Specific)-**

Integrates full to expert knowledge of Lean principles with insights and knowledge across other disciplines

Demonstrated consistent track-record of support for teams

Manages prioritization of business and/or technology needs, executes roadmap, and owns process definition and maintenance

Partners with stakeholders to shape expectations

Provides leadership for and across functions

Demonstrates active listening

Uses direct communication and powerful questioning

Coaches and mentors others on team


**Training (Practice Specific) -**

Possesses ability to facilitate workshops independently

Demonstrates consistent track-record of successful delivery within practice and across discipline

Engages with stakeholders to shape expectations

Provides leadership for and across work efforts

Improves through captured feedback


**Project/Program Management (Practice Specific) -**

Manages complex projects lifecycle (requirements, scope, schedule, resources, testing, quality, release, costs, changes)

Demonstrates consistent track-record of successful delivery of enterprise wide Lean initiatives

Partners with stakeholders to shape expectations

Provides leadership for and across program/project team(s)


**Engages Stakeholders -**

Acts and is viewed as trusted partner by stakeholders

Identifies and strategically works with stakeholders on achieving objectives for customer

Maintains in-depth knowledge of strategic business plans

Provides definitive point of view and recommendations on project needs/risks

Works with teams and stakeholders to create new value for customers

Sets an example and mentors others; creates a collaborative environment reinforcing shared strategic interests


**Pursues Continuous Learning -**

Identifies and pursues areas for development and training

Demonstrates resourcefulness in acquiring necessary knowledge inside or outside area of expertise when designing solutions or improving performance

Looks for ways to expand capabilities and apply learning

Defines and coaches in knowledge areas that team members should be developing


**Demonstrates Good Coaching Acumen -**

Builds valued relationships and partnerships with teams

Possesses "reads between the lines" ability to understand areas of resistance and effectively mitigates and manages resistance

Ability to assess the gap between current and future state and identify clear questions and tactics to address

Provides a safe environment for individuals to practice, and to make mistakes

Demonstrates ability to "tell the story" and hold individuals accountable - to show progress or barriers against goals

Demonstrates a high level of creativity and critical thinking to address problems decisively and develop effective solutions

Understands the impact their actions have on others and adjusts approach where necessary


**Proactively Influences** -

Acts and is viewed as a partner by stakeholders; able to influence stakeholders in order to reach desired outcomes

Articulates clearly the outcomes and alternatives to enable more informed, data driven decisions

Integrates or bridges methods and insights across practice teams and technologies in delivering outcomes

Understands how and when to add appropriate value for teams and stakeholders

Reinforces culture of shared ownership and accountability for solutions; actively engages in quick and efficient decision-making to drive to outcomes

Resolves conflict with different constituents

Analyzes information and makes informed recommendations to influence decisions


**Develops and Delivers Training (if needed) -**

Takes learning requirements and incorporate into clear, concise deliverables

Delivers large sized group workshops

Develops complex training modules

Reviews training modules developed by others for accuracy


**Communicates Effectively -**

Communicates decisions, plans, goals and strategies clearly

Organizes and communicates complex information clearly and simply to drive actions

Communicates to diverse audiences so that information is credible, digestible and easily understood

Manages challenging group dynamics adeptly to achieve positive outcomes

Maintains objectivity (neutrality) in face of conflicting viewpoints; uses data and evidence

Conveys difficult messages with empathy and concise rationale

Possesses high level of self-awareness as well as awareness of others' emotions

Identifies others communication styles and tailors messages accordingly to achieve desired results consistently

Expresses ideas clearly in documents and written communications

Plans communication that is clear about purpose, desired outcomes, key messages and audience needs


**EXPERIENCE REQUIREMENTS:**

4+ years' experience in a continuous improvement role

2+ years experience coaching or training others in continuous improvement methodologies

Highly skilled in process visualization tools, such as process mapping, value stream mapping, customer journey mapping, SIPOC, etc.

Ability to see the big picture, understanding needs and tying them to results, and driving value

Demonstrates a positive mindset, high levels of character and integrity, and a keen awareness of continuous improvement

Understands how team efforts are aligned with organizational objectives and priorities

Advises and collaborates with others to develop strong, positive working relationships across all levels of the organization to drive success of projects and efforts

Offers creative, innovative, data-based solutions by focusing on forward progress and creativity, even when working through complex, often competing needs

Adjusts positively to quickly changing priorities and shifting goals

Listens to and embraces ideas and insights from others to find better solutions


**EDUCATION/CERTIFICATION REQUIREMENTS:**

High school diploma or equivalent required

Bachelor's Degree preferred

Certified Lean Black Belt preferred


**INTERVIEW PROCESS:**

1st round: 30-min phone screen

2nd round: 60-min presentation audition and panel




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-10-14 Expires: 2020-11-14

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Continuous Improvement Specialist - REMOTE

Kelly Services
Myrtle Point, OR 97458

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