25 days old

Coordinator - Engagement Specialist

Kelly Services
Lexington, MA 02421
Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!

**Title:** Engagement Specialist

**Location:** Lexington, MA

**Duration:** 5 months **Shift:** Monday Friday / 8:00am 5:00pm

**Coordinator - Engagement Specialist**


+ Responsible for supporting a team of Commercial Sponsorship Coordinators across the end-to-end workflow of Commercial Sponsorship & Exhibit requests, ensuring operational quality and process efficiency.

+ The Commercial Sponsorship & Exhibit team works closely with Sales and Marketing, as well as Legal and Compliance.


+ Support the processing of requests including the submission, review, approval, management and tracking of Commercial Sponsorship & Exhibit requests.

+ Report on the status of request submission and workload management.

+ Assist in the maintenance and update of Shires Commercial Sponsorship & Exhibit request management system.

+ Establish and maintain relationships with cross-functional stakeholders to anticipate business support needs.

+ Monitor, troubleshoot and share trends regarding system performance and process efficiency while driving process improvement projects.

+ Take initiative, prioritize, and manage multiple detailed tasks in a fast-paced and ever-changing environment.

Commercial Sponsorship Coordinator Support 80%

+ Review request documentation from Sales and Marketing teams for accuracy and completeness, ensuring that all information adheres to Shires policies and procedures.

+ Facilitate the submission of Commercial Sponsorship & Exhibit requests into request management system platform (Polaris RMS).

+ Work closely with the Commercial Sponsorship Coordinators to provide support across the end-to-end process (document review, submission, reporting).

+ Develop and maintain subject matter expertise on the Polaris RMS system and the Commercial Sponsorship & Exhibit request submission, review, and approval process.

+ Maintain knowledge of internal Shire guidelines (e.g. corporate and commercial operations, HCP education guidelines) to enforce and monitor adherence.

+ Identify and escalate potential risks to the Commercial Sponsorship Coordinators and/or Commercial Sponsorship Lead.

Additional Projects 20%

+ Under guidance from Commercial Sponsorship Lead and Commercial Sponsorship Coordinators, develop and implement metrics and reporting process.

+ Support adhoc projects as determined by the Commercial Sponsorship Lead and Commercial Sponsorship Coordinators.

**Required Qualifications**

+ Bachelors Degree is required.

+ 3-5 years of work experience.

+ Experience working with cross-functional groups and teams.

+ Proficiency in Microsoft Office Suite required.

+ Comfortable supporting multiple individuals and identifying priorities.

+ Experience working in Healthcare commercial operations role is preferred.

**Key Skills, Abilities, and Competencies**

+ Reliable and organized with a strong attention to detail.

+ Demonstrates critical, creative thinking and problem-solving skills.

+ Ability to produce clear and concise written and verbal communications with a strong focus in team and stakeholder support.

+ Ability to prioritize and multi-task in a fast-paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to stakeholders.

+ Capable of independent work within an agile team while demonstrating a high degree of customer service, collaborative working style and relationship building abilities.

**Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( ) for immediate consideration.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.



Posted: 2020-10-02 Expires: 2020-11-05

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Coordinator - Engagement Specialist

Kelly Services
Lexington, MA 02421

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