17 days old

Credit Collections

Kelly Services
Tampa, FL 33603
Credit Collections

Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Credit Collections Analyst for a long-term engagement at one of our Global clients in Tampa, FL. This role is a full-time, fully benefitted position. As a KellyOCG employee you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. Youll also be eligible for paid time off, including holiday, vacation and sick/personal time. All KellyOCG employees receive annual performance reviews.

As a Credit Collections Analyst placed with KellyOCG you will be responsible for the following:

Credit Collections Analyst

*IMPORTANT: Candidates must have Credit AND Collections experience.

Position Overview

Establish credit limits, initiate collection activity and control order release for US accounts. Assist in the analysis and reporting of key department and customer metrics. Analyze and evaluate accounts on hold and managing the past due accounts to reduce the risk of bad debt write-offs. Evaluates the financial condition of potential customers and existing customers to ensure credit policies are enforced. The credit analyst also supports the cash application process in a back-up capacity.

Key Responsibilities

Evaluates accounts on hold, releases held orders and evaluates past due to reduce the risk of bad debt write-off's by contacting customers to secure payment/follow up on overdue balances/resolves issues, and maintain detailed files on all past due accounts

Manage credit limits within policy and procedure guidelines.

Manage incoming customer inquires

Achieve metrics on past due balances while managing 30 Inbound and 50 Outbound phone calls per day and 50-100 orders released per day

Recommend bad debt write-offs and accounts for collection

Evaluate credit risk; approve changes on new account set-ups.

Perform system and process related projects.

Assists customers by researching issues concerning the customer's statements and or invoices.

Ensure adherence to SOX Internal Controls.


Bachelors Degree in Accounting, Finance or Business related major

Minimum of 1 years in Credit Accounting environment and dealing with external customers

Proficiency with Excel, MS Word, Outlook, and other desktop applications, SAP experience preferred

Knowledge of standard and specialized collection procedures

Excellent time management, multi-tasking, and organization skills

Customer focus and results oriented.

Empowered, persistent, results oriented

Ability to work in a global team environment

**Why Kelly** **** **?**

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ) is one focus within the full array of Kelly Services workforce solutions.

Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.

The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook ( , LinkedIn ( and Twitter ( .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (
Posted: 2021-09-29 Expires: 2021-10-30

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Credit Collections

Kelly Services
Tampa, FL 33603

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