24 days old

CSR/ Admin

Kelly Services
Fort Collins, CO 80523
Customer Support Representative II :

Duration: 6 months

Hours: 8am-5pm Monday -Friday

Location: Fort Collins

Pay : 17 - looking it over with your background ( as long as computer skills match up) we should ask for more money.

:Job Description

Support Representative II :

+ Assist customers who call in with product information, pricing, delivery, service issues

+ Accurately enter, update and maintain information in sales database for processing quotes and orders.

+ Keep comprehensive and accurate client information

+ Process new orders, send customer confirmation and follow the order through production, shipping and delivery to ensure the customer receives correct product in timely manner

+ Read, understand and implement customer purchase orders

+ Contact customer if P.O. does not meet requirements

+ Work with Accounting regarding any payment or credit issues with customers.

+ Answer incoming phone calls Process RMA forms and issue RMA numbers

+ Quote and process repairs and parts orders for customers w/SAP credit cards

+ Other duties as assigned

Minimum Skills and Competencies:

+ Minimum High School graduate or equivalent

+ College level related studies desirable 2-3+ years inside sales/customer service experience Excellent written skills

+ Strong verbal communication skills

+ PC literacy including MS Office

+ Previous phone sales/telemarketing experience

+ with SAP or similar, a plus.

Additional Knowledge/Skills/Abilities:

+ Ability to work independently as well as within a team

+ Demonstrated ability to multi-task with ability to get things done

+ Self-directed professional with the ability to maintain own schedule and prioritization of your day

+ Strong organizational skills

+ Positive attitude, good people skills, dependable.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-24 Expires: 2021-06-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

CSR/ Admin

Kelly Services
Fort Collins, CO 80523

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast