10 days old


Kelly Services
Port Allen, LA 70767
**Kelly Services is hiring for a CSR in Port Allen, La.**


Shift/Hours: 7am-4:00pm Monday-Friday with occasional flexibility to work the weekend

**Job Description: General expectation:**

+ Own vehicle

+ Living in Port Allen (rather than Baton Rouge - the closer to our warehouse, the better)


+ Higher education preferably in an administrative or logistics specialization or equivalent experience. Strong organizational skills, assertive, flexible and customer service minded.

+ Thorough knowledge of all procedures, instructions, and documents of the Quality Manual 28 relevant for this position.

+ Thorough knowledge of MS-Office

+ Language skills: ability to read, write, and speak the English language fluently

+ Mathematical skills: ability to perform all basic calculations (add, subtract, multiply, divide)

+ Reasoning ability: solve practical problems, interpret instructions, deal with a variety of situations.

+ Must be able to observe and hear warning signs and signals within all areas of the company

+ Must be able to sit at a desk for prolonged period of time and working on a computer. Regularly typing on a computer keyboard, using a computer mouse and computer monitor. Regularly required to talk and hear, and be able to verbally communicate over the phone.

+ Work environment: office space, occasionally warehouse visits


+ CSR will coordinate with 1 or more appointed customers and take care of all administration.

+ Monitor customer inbox, and will be responsible for all communication involving that customer

+ Organizes inbound & outbound shipments.

+ Responsible for keeping the picture file up to date.

+ Input inbound / outbound / manipulation orders.

+ Follows up on operations and closes the files. Gives feedback to the customer and follows up on further instructions.


+ Assist in periodical stock counts of product, others upon request.

+ Administration of the warehouse packaging supplies, product, labels, etc...

+ Reports periodically to the client and takes care of potential

+ shortages in due time.

+ Employee must be familiar with the Schedule of Fees (SOF) for their assigned customer.

+ Thorough knowledge of all internal or customer procedures, instructions, and documents

+ The CSR coordinates with the HSEQM and CSRL if any of the PROC / INS / DOCS

+ need to change.

+ Visits to the warehouse to follow up on shipping and receiving as necessary.

+ Maintaining the filing system as instructed by the CSRL or FM. Strict follow up of the files and archives.

+ Take care of customer requests and perform a very high standard of client service.

+ Create a good customer contact (professional relationship) with your customer(s).

+ Register phone conversations officially via email.


a. The CSR invoices the customer in accordance with the tariffs and conditions

determined in the SOF.

b. ALL SERVICES agreed will be correctly invoiced. Check your invoice files upon closing Plato orders.


1. Keep your desk and office clean. Follow a well-organized administration.

2. Input Kiss Flow entries

3. Put together a daily schedule for operations


5. In case of sickness, tardiness, or absence, please inform your superior in due time (day before or latest the same working day).

6. Schedule holiday planning, with the coordination / approval of your superior.

7. Perform various tasks in assistance


1. a. Various reporting in accordance with internal or customer instruction

2. b. Participate in the following meetings:

+ CSR Meetings

+ Planning meetings

+ Any other relevant meeting for the CSRs

**This job description is not intended to be an all-inclusive list of duties and standards**

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-08-01 Expires: 2022-09-01

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Kelly Services
Port Allen, LA 70767

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