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27 days old

Customer Account Specialist

Kelly Services
Hopkinton, MA 01748
**Title:** Customer Account Specialist (Admin)

**Location:** Hopkinton, MA

**Pay:** $24.00/hour

**Hours:** Monday Friday 8:00am 5:00pm

**Duration:** Temp-Hire

**This position is not available to be remote**


At Kelly Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?


In this role, youll be responsible for generating incoming orders and providing follow-up information. Answers questions regarding existing and new orders; status of order, price, and delivery to customers.


**Position responsibilities include:**


+ Maintain a safe and clean work environment by following company safety procedures.

+ Contribute to a Safety First Culture by identifying Risky Situations.

+ Act as the customers liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities.

+ Review customer contracts to assure order requirements are fulfilled.

+ Proactively monitor customer delivery.

+ Work closely with planners to ensure on time delivery.

+ Provide customers with product and pricing information, including preparation of quotes.

+ Monitor supplier score card information and product demand.

+ Investigate and resolve customer problems and complaints..

+ Represent the company at Tradeshows, supplier conferences and customer visits.


**Qualification Requirements**


+ AS degree or equivalent; BS/BA in a technical or business field highly desired

+ 2+ year of customer service, inside sales or related experience

+ Excellent communication, judgment, and influence skills via phone, written and face-to-face.

+ Polished customer service and presentation skills

+ Well organized, detail oriented and capable of handling multiple tasks simultaneously

+ Ability to work and problem solve in a team environment


Apply now, or email resume to Sandy at martyss@kellyservices.com


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-30 Expires: 2021-10-11

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Customer Account Specialist

Kelly Services
Hopkinton, MA 01748

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