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14 days old

Customer Advocate

Kelly Services
Tulsa, OK 74152
Customer Advocate- Tulsa, OK


Kelly Professional & Industrial is currently recruiting for a Customer Advocate for the nation's largest customer owned health insurance company at their location in Tulsa, OK


Pay rate: $14.00/ hour


Hours: Monday- Friday, 8:00AM- 5:00PM


Duration: 04/26/2021 to 12/31/2021


Description:


This position is responsible for answering customer calls; researching cases for potential third party involvement; documenting information on appropriate recovery system; reviewing and distributing voicemail messages and correspondence to the appropriate area; preparing form letters; reviewing claims for payment relating to an accident. Candidate will spend approximately 90% of the scheduled time on the phone according to business need.


Job Requirements:


High School Diploma or GED.

1 year customer service experience

Experience evaluating customer situations, making decisions, and responding quickly to questions.

Data entry and/or typing experience.

Interpersonal, analytical, organizational and independent decision making skills.

Clear and concise verbal and written communication skills.

Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

Experience with Microsoft suite

Must have a private work space free of disruption

If selected, must pass an internet speed test.

Preferred:


1 years customer service experience.

6 months data entry experience in an office environment.

Experience working with healthcare providers


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-30 Expires: 2021-05-31

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Customer Advocate

Kelly Services
Tulsa, OK 74152

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