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13 days old

Customer Advocate

Kelly Services
Wichita Falls, TX 76309
_Kelly Services Inc. is currently seeking multiple remote part-time_ **_Customer Advocates_** _for a well-known healthcare company in Wichita Falls, TX._


Snapshot:


Start Date: November 7th, 2022


Pay Rate: $16.00/hour


Temporary-to-Hire


Location: Wichita Falls, TX for training. Will eventually move to remote.


Work Hours: 2nd Shifts available- Around 26-30 hours per week

Shift: A - M-Th 12:30PM - 7:00PM F 2PM-6PM

Shift: B - M-T 12:30PM - 7PM, W 2PM-6PM, TH 12:30PM-7PM, S 12:30PM-7PM


5 Week Paid Training onsite- Must be able to attend without any time off


After the New Year, you will be able to work fully from home


**DUTIES** :


Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner.


**JOB REQUIREMENTS** :


High school diploma OR GED.


6+ months customer service experience OR 6+ months experience in an office environment.


Data entry and/or typing experience. Interpersonal, verbal and written communication skills.


Analytical and organizational skills and independent decision-making skills.


Ability to spend approximately 90 percent of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.


**PREFERRED JOB REQUIREMENTS** :


6 months customer service experience.


Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, Pharmacy and Disease Management.


Knowledge of medical terminology and anatomy.


Proven ability to learn quickly and adapt to change.


Referral preference given to applicants able to take and meet testing criteria


\#P1

\#CB


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-16 Expires: 2022-10-17

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Customer Advocate

Kelly Services
Wichita Falls, TX 76309

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