15 days old

Customer Care Entry Level (short term project through September)

Kelly Services
Bellingham, WA 98226
**Job Description**

Position: Customer Care (short term project June through August)

Location: Bellingham

Starting pay: $13.00

Hours: 5:00am to 2:00pm(Full Time)***Early morning Shift!!

Please call Kelly to get started 360-647-2207 !!

Training will start on August 6th!!

We are looking for 8 savvy customer service representatives, must be good with technology!

Comfortable speaking on the phone, Call Center experience is preferred(Not Required).

Essential Functions

First line of contact for customer inquires via phone, fax, internet, and/or mail regarding orders, returns, shipments and education products and services.

To assure customers- expectations are met or exceeded.

Identifies and resolves underlying root causes through research and analysis.

Develops customer, vendor, and product knowledge expertise.

Monitors customer orders, initiates tracers with carriers, and authorizes returns and/or credits including necessary transportation.

Responds to customers inquires and follows through to completion accurately and within customer timeframes.

Receives and processes phone and electronic orders.

Diffuses difficult customer situations in a professional manner.

Partners with sales team and solicits sale of new or additional educational products or services where applicable.

Schedules repairs, deliveries, installations and related project deliverables.

Preferred Knowledge and Skills

Ability to perform business math calculations including profit margins.

Proficient in all Microsoft Office products.

Excellent written, verbal and interpersonal communication skills.

Problem-solving skills and ability to resolve discrepancies.

Strong organization skills and the ability to manage multiple tasks.

Please call our office today! 360-647-2207

In addition to the position above, please feel free to look at all Kelly Services opportunities by visiting

Kelly Services is a Fortune Global 500 company and a global leader in HR services. Our group connects over 750,000 associates with our business clients each year and offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Kelly Services offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Kelly Services is an Equal Opportunity Employer.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-02 Expires: 2019-09-02

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Customer Care Entry Level (short term project through September)

Kelly Services
Bellingham, WA 98226

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