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3 days old

Customer Care Representative

Kelly Services
Beloit, WI 53511
**At Kelly Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?** Were seeking **Customer Care Representative** to work at Kerry Ingredients in Beloit, WI. With us, its all about finding the job thats just right.


**This is a temp to hire opportunity. This is remote opportunity but you need to live in the Beloit area. Previous experience in a warehouse environment is required.**


**Why you should apply:**


+ Monday Friday 8:00am-5:00pm work schedule

+ Combination onsite/remote work

+ Pay Rate: $18.00 and hour


The Customer Care Representative acts the point of contact between the customer and the company. Displays a professional image of the company, provides a comprehensive service in a high performance, customer focused environment with respect to company products, procedures and technology. This individual needs to meet and, whenever possible, exceed customer needs and expectations to achieve world-class levels of service performance. The Customer Care Representative will be responsive to customer's requirements at all times, (both internal and external) and resolve customer inquiries quickly and will direct their efforts to maximize the customers experience. Customer Care Representative will work primarily but not limited to customers and orders involving finished goods and/or made to stock items.


**Key Responsibilities:**


+ Maintain professional, timely and effective communication with all parties

+ Process orders and requests in line with company procedures and propose improvements to procedures and processes

+ Provide timely and accurate information to incoming customer order status and product knowledge requests

+ Enter and process customer orders/changes according to department policies and procedures

+ Work with warehouse/supply chain to make sure our orders are going out at the highest fill rate possible

+ Work with cross-functional teams (accounts payable, supply chain, sales,) to resolve customer complaints, credits, deductions when necessary

+ Maintain up-to-date knowledge of products, customers, processes and suppliers

+ Cross & up-selling where appropriate

+ Remain fully flexible to meet business requirements and demands


**Experience:**


+ Previous experience in a customer focused environment, preferably in a similar role in a B2B, B2C environment


**Education:**


+ Bachelors degree preferred or 1-3 years of experience in lieu of degree


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work.


**\#FINRCG2021**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-13 Expires: 2021-10-14

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Customer Care Representative

Kelly Services
Beloit, WI 53511

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