1+ months

Customer Care Representative

Kelly Services
Bonita Springs, FL 34135

This is a temp-to-hire opportunity!

Full time: 7:00 a.m. - 6 p.m. Monday - Friday (must be flexible on hours)

Pay Rate: $15/hr.

The Delivery Survey Interviewer supports the business by making daily outbound calls to customers that we delivered equipment to on the previous business day.

The outbound calls are made to various customers asking a series of questions to which the answers are input into a tracker.

The data that is collected assists us in determining how we as a company are performing in our delivery of equipment to customers.

This position reports to the Support Services Manager.

Responsibilities Initiates approximately 80-120 outbound calls per day

Data entry of feedback collected

Follow up with branch personnel as needed Assist in projects and other tasks as identified by management

Customer service

Clerical Data entry

Skills/Competencies Professional Telephone Etiquette

Microsoft Excel and Outlook

Strong sense of Urgency and Customer Focus

Skilled in both Verbal and Written Communication Organizational and Time Management

Ability to work with minimal supervision Critical thinking skills Creative problem solver Detail oriented


**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-14 Expires: 2021-07-15

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Customer Care Representative

Kelly Services
Bonita Springs, FL 34135

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