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25 days old

Customer Care Representative

Kelly Services
Logan, UT 84321
Kelly Services is seeking talented Customer Service candidates for a remote working opportunity with our client based in Logan, Utah! Successful candidates will be self-motivated, detail oriented and have exceptional communication skills for this temp to hire opportunity!



Shift Information: 9:00a 3:30p OR 4:00p to 9:00a



Pay Rate: $14.00/hr.



JOB DUTIES:




+ Interact with customers via social media or web platforms to provide answers to inquiries, concerns and requests regarding products and services.

+ Gather customer information and determine the issue by evaluating and analyzing the symptoms.

+ Discover root cause of problem to identify best plan of action to resolution.

+ Keep customer informed of progress by checking their work order status.

+ Provide accurate documentation of escalation details, new accounts and completion of forms required to request action by other departments.

+ Other duties as assigned.





CORE COMPITENTCIES:




+ Must be able to type, at least, 30WPM.

+ Excellent customer service skills including but not limited to:

+ Clear, friendly communication both in verbal and written formats.

+ Proven ability to provide knowledgeable service to enhance customer experience and increase customer success.

+ Effective listening skills and sense of urgency in following up or following through with client inquiries/ needs.

+ Cooperative and collaborative with team members.

+ Proven ability to multitask and prioritize.



If you are interested in this opportunity, please apply to this posting or sent your resume to 1421@kellyservices.com, subject line "Customer Care - Logan" for review!




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-05 Expires: 2020-11-05

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Customer Care Representative

Kelly Services
Logan, UT 84321

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