15 days old

Customer Care Representative

Kelly Services
Roanoke, VA 24027
**_Customer Care Representative in Roanoke_** **_, VA_**

Kelly Services is currently seeking **Customer Care Representatives** for one of our top insurance clients in Roanoke, VA.

Due to COVID-19 our employees are working from home. The temporary employees will be assigned to a W@H arrangement until such time that Leadership determines we should move our employees back into the office.

This will be taking calls will be from members whose health benefits are provided through national employers. Calls are automatically distributed by our IVR. Typical reasons for calling include checking the network status of providers, status of claims, eligibility, and benefits questions.

**Responsibilities Include:**

+ Busy season, so no time off is allowed. Perfect attendance is a must!

+ This is a call center position and great customer service skills are needed.

**Job Requirements:**

+ High school diploma or equivalent required

+ Previous call center/customer service and medical/insurance experience a must

+ Must be able to use multiple computer screens and systems at once

+ Detail oriented, typing skills, good written and oral communication, phone etiquette, working computer knowledge

Pay Rate: $16 per hour

Start Date: 10/4 (5+ month duration with possible extension)

**Why Kelly?**

As a Kelly Services candidate you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group- rate insurance options available immediately upon hire*

**Apply Today!**


**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-04 Expires: 2020-10-05

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Customer Care Representative

Kelly Services
Roanoke, VA 24027

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