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1+ months

Customer Care Representative

Kelly Services
Oakland, CA 94606
Seeking experienced candidates in the Customer Service and Customer Care field to support our client in San Leandro, CA! This will be a Direct Hire, in-office opportunity to support a growing food brand!



Successful candidates will have at least 3 years of experience in Customer Service, ensuring customer satisfaction and promoting brand integrity throughout the consumer life cycle.



**JOB DUTIES:**




+ Manage up to 15 customer accounts, providing excellent customer service and advocating for best customer outcomes.

+ Maintain accurate details of all customer interactions, inquiries, comments, complaints and actions taken.

+ Prepare agreements, price quotes and other documentation.

+ Communicate, coordinate, direct and respond to customer inquiries.

+ Coordinate shipments and process orders with appropriate documentation.

+ Coordinate with multiple departments including manufacturing and logistics.



**QUALIFICATIONS:**




+ Fast paced experience with direct Customer Service contact and problem resolution experience.

+ Excellent communication, listening, empathy, and problem-solving skills.

+ Proven multi-tasking skills.

+ Effective communication skills via telephone, email, and in person.



**BENEFITS:**



Medical, Dental, Vision, 401K, PTO.



If you are interested in this opportunity, please apply directly to this posting or email your resume to 1421@kellyservices.com, subject line "Customer Care San Leandro", for review!



\#quickapply




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-30 Expires: 2021-01-02

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Customer Care Representative

Kelly Services
Oakland, CA 94606

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