17 days old

Customer Care Representative

Kelly Services
South Portland, ME 04116
Kelly Services is currently seeking a full time **Customer Service Representative** for one of our top clients in **South Portland, ME!** As a **Customer Service Representative** placed with Kelly Services you will be responsible for providing full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions.

**Pay:** $15.75/hr.

**Schedule** : M-F 8:30a-5p

P **rimary duties may include, but are not limited to:**

+ Receives inbound telephone calls or paper and electronic claims from members and providers.

+ Resolves issues for members, providers, group administrators and brokers.

+ Analyzes the situation and completes research to ensure no rework or follow-up issues.

+ Applies knowledge of policies and procedures, products, legislation and claims workflow. Interacts with systems to ensure claims are paid or denied based on terms of contract.


+ Requires HS diploma or equivalent; 3-6 months experience in an automated customer service environment

+ Demonstrated ability to listen effectively

+ Use probing skills to obtain relevant information and establish rapport quickly with customers and co-workers

+ Any combination of education and experience, which would provide an equivalent background.

If you are interested in this position please include a copy of your resume and email me at

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-28 Expires: 2019-11-28

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Customer Care Representative

Kelly Services
South Portland, ME 04116

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