CenterWatch

1+ months

Customer Care Representatives

Kelly Services
Gilbert, MN 55741
Kelly Services is currently seeking **Customer Care Representatives** for one of our top insurance clients in Gilbert, MN.



As a Customer Care Representative placed with Kelly Services, you will be responsible for handling inbound calls and assisting providers in a call center environment. Our clients fast-paced, team-oriented environment is the perfect place to take career to the next level.



Become proficient in all aspects of customer service, claims and/or membership issue resolution. Performs research and analysis, advocating on behalf of customers through whole case methods. Learns to provide full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions.



**Pay rate:** $15.75 per hour



**Hours:** Must be flexible to work an 8-hour shift between 7:00am-7:00pm Monday-Friday with possible Saturday shifts



**Responsibilities:**




+ Performs research and analysis, advocating on behalf of customers through whole case methods. Learns to provide full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions. Performs at least two of the three functions routinely.

+ Receives inbound telephone calls or paper and electronic claims from members and providers. Resolves issues for members, providers, group administrators and brokers.

+ Analyzes the situation and completes research to ensure no rework or follow-up issues.

+ Applies knowledge of policies and procedures, products, legislation and claims workflow.

+ Interacts with systems to ensure claims are paid or denied based on terms of contract.



**Job Requirements:**




+ High school diploma or equivalent

+ 3-6 months Customer Service experience.

+ Previous experience in fast paced environments.

+ Strong work ethic is required.

+ Good computer skills.

+ Complete Pre-placement tests (Shaker test)



**It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!**



**If interested in this opportunity please send resume to** **Danielle.Haese@kellyservices.com** **.**



The local offices of Kelly Services do not represent the above position, please apply online for immediate consideration or send resume.



\#MD2019






**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-05 Expires: 2019-09-16

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Customer Care Representatives

Kelly Services
Gilbert, MN 55741

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