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Customer Care Specialist

Kelly Services


Location:
Florence, SC
Date:
04/18/2018
2018-04-182018-05-17
Job Code:
US5490DP_23000082
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Care Specialist

Jobid US5490DP_23000082

Location: Florence, SC, 29501, USA

Description **Job Description**

Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders. Customer Service may be by telephone, fax, email or regular mail. Provides basic product/service/application information. Provides basic information on pricing and product availability. Must process orders, requests, returns and adjustments. Enforces policies within guidelines. Develops or prepares reports as required. Must efficiently utilize the computer support system.

**Requirements**

Education: GED or higher

Utilizes internal contact resources for specific situations. Exercises judgment and diplomacy, as required.

Maintains current information in an easy-to-use format.

Must be an effective communicator.

Must have some basic knowledge of computers.

Coordinates and expedites services issues to higher levels or other departments as needed.

Previous Call Center Experience.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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